Payment Policy – Official CRTZ
At Official CRTZ, we’re committed to providing secure, straightforward payment options for purchasing our products. Below is an overview of our accepted payment methods, security practices, and the steps you can expect during the checkout process.
Accepted Payment Methods
PayPal
We accept PayPal, allowing you to pay securely using your PayPal balance, linked bank account, or credit/debit card. PayPal offers extensive buyer protection and helps you complete purchases without sharing your financial details directly with us.
Stripe
We also use Stripe, a reliable global payment processor, to accept major debit and credit cards.
You can pay using:
Visa
MasterCard
American Express
Discover
Other regionally supported cards
All Stripe transactions are encrypted and backed by strong anti-fraud protections.
Payment Security
SSL Encryption – Our website uses Secure Sockets Layer (SSL) technology to encrypt data and protect your personal and payment information during transactions.
Fraud Prevention – We collaborate with PayPal and Stripe, both of which use advanced fraud detection tools to identify and block suspicious transactions.
Secure Data Handling – We do not store full credit or debit card details on our servers. All sensitive payment data is managed securely by the payment provider.
Payment Process & Confirmation
Order Review – Add your desired items to the cart and review your order summary, including any applicable shipping costs or taxes.
Select Payment Method – Choose between PayPal or Stripe at checkout.
Enter Payment Details – Follow the on-screen instructions to provide your payment credentials.
Verification – Payments are screened for fraud and may require address verification or additional checks.
Confirmation – Once approved, you’ll receive a confirmation email with your order summary, total charges, and delivery details.
Additional Information
Currency – All orders are processed in GBP (£).
Payment Issues – If your card is declined, verify your billing information or try an alternative method. Contact your card provider if needed.
Cancellations – To cancel or modify your order, please refer to our Returns & Refund Policy or contact us directly.
Refunds – Approved refunds will be issued via your original payment method. Processing times may vary by provider.
Contact Us
If you have questions or encounter issues during checkout, please get in touch with our support team:
📧 Email: contact@crtzsite.com
Our goal is to provide a smooth and secure shopping experience every time you visit Official CRTZ.
Company Name: MML ECOM LTD
Company Number: 15766485
Address:
34A 1 OLIVER ROAD,
OXFORD OX4 2JQ
United Kingdom
Email:contact@crtzsite.com
Phone: +447884641162
Business Hours:
Monday – Friday
8:00 AM – 6:00 PM (Greenwich Mean Time, GMT / British Summer Time, BST)
Typical Response Time:
We aim to respond to all customer service inquiries within 12 hours on business days.
